Mizan POS, Inventory, Accounting & Online Store in Egypt

Dine-in, takeaway, delivery and online, with sizes, colours and add-ons — and stock per variant.

A card sale is taken on the terminal first, and the order is recorded only once it is approved for the same amount — a bank terminal by its approval code, SoftPOS apps on the phone, and connected terminals. With a daily settlement of the provider's fee and the net reaching the bank.

Tips are recorded with the order in cash, card or wallet without touching sales or tax, for one person or into a pool shared by the weights you set, paid out from the drawer or by transfer — with what each person is owed in front of you, and posted to the books.

One kitchen, several brands: each item under a brand or shared, a menu and link per brand with its own name and logo, receipts in the brand name, the brand on the kitchen ticket, each brand store on delivery apps pulling only its own menu, and sales per brand.

Buyers install your store as an app with your name, icon and colour: it opens from the home screen without a browser and shows the last page when offline, with an «Install the app» button in the store — plus a Google Play version the Mizan team builds and publishes, with installs and opens counted.

A live map of every driver and the orders they carry; the customer follows the driver arriving on a map right in their own «Order tracking» window (or through a link) with an ETA, and pins their exact spot when ordering or later from the same window. The location is sent only while an order is on its way and stops once delivered — with delivery times and distances per driver in a report.

A table or takeaway guest who scans the QR sees the dishes as big photo slides with prices, auto-playing or swiped, full screen on a tablet, and orders straight from the slide.

Once an order arrives, the customer rates it with stars, a comment and each dish, and the stars of the restaurant show on the menu. The restaurant controls it all: publish or hide, reply, and review before it shows.

The menu shows your dishes in photos between the categories: «Chef pick» with photos that change on their own, «Most ordered» from the last 30 days, and «Goes with your order» — a drink or a dessert not in the cart yet. A long menu stays short: the first items of each category and «Show all».

The driver and the customer call and message each other inside the app — a voice call with no phone credit and without either side seeing the other number, and the restaurant calls its driver from the drivers map. The maps show the real road through the streets with its distance and time.

Every add-on, service and partner app that suits your business on one page in your account: what it does, how it is billed and whether it is on — ask to switch one on in a click and the answer comes back on the same page.

Cash, card, wallet and on-account in one bill; customers settle what they owe later.

Direct thermal printing with proper Arabic receipts, cash drawer, and scales with weight barcodes.

Orders reach the kitchen screen instantly, tables are managed, and guests order and pay from their phone.

Paymob, Fawry, Stripe and cash on delivery, reviews, customer accounts and order tracking.

Every Mizan store in one place by category — buyers find a store and buy from it.

Zones and bins, receiving and routed picking, batches and expiry dates.

Returns and exchanges restock and give store credit; close the day and each shift.

Your own drivers get their app; contracted carriers get their portal and cash handover.

Each branch has its own stock, cashiers and — if you like — its own prices; the owner sees every branch together or one at a time.

Transfers with send, receive and recorded shortfalls, and counts by barcode while you keep selling — differences settle themselves.

Each item has a recipe that takes its ingredients at the sale (add-ons too), batch production for sauces and dough, a waste log, and every plate's cost and margin.

Happy hours and buy-2-get-1 apply on their own, coupons with usage limits, points on every bill, and gift cards you can pay with.

A floor plan by section with every table in its colour: free, busy with its order and time, or reserved. Waiters take orders on their phone, send them to the kitchen and add to them later; bookings keep their times without clashes (and guests can book from the menu); and a screen facing the guest shows the order as it is rung up.

Each dish goes to its station (grill, bar, desserts…); every station has its own screen and printer and marks its part ready, and an expo view shows where each order is — with a target time per station and a report of late tickets.

Each cashier opens a shift with a float, records pay-ins, pay-outs and safe drops, and closes by counting the drawer by denomination — Mizan works out what should be there, the shortage or surplus and a Z report, and posts them to the books.

The till installs as an app on a phone, tablet or computer with its own icon, opens straight on the point of sale — and works with the connection down.

A button on the receipt opens the customer's chat with the message written, and automatic messages from your business number: received, ready, on the way, delivered.

The till keeps taking orders and sends them up on its own when the connection returns.

Egyptian chart of accounts, entries posted from sales, trial balance, P&L and balance sheet, bank reconciliation and fixed assets.

Submit invoices to the Tax Authority and track their status and number — signed with your company token.

Every till sale becomes an e-receipt for the Tax Authority with its QR printed on the receipt, and a refund a return receipt tied to the original. When the connection drops, receipts wait and go out on their own, in order.

A weighted average cost per branch that moves with every purchase bill; cost of sales and count differences post to the books on their own.

Income-tax brackets and 11% + 18.75% social insurance, payslips and an automatic journal entry.

Purchase bills, split supplier payments and payables aging — stock updates itself.

Ready KPIs and charts from your real data, with report export.

A daily digest, alerts and advice from your sales and stock numbers.

Your systems hear about every new or changed order through a signed message, delivery apps (through Deliverect or directly) send their orders into Mizan with nobody retyping them and pull your menu, and shipping orders go to Bosta with their status coming back on its own.

A summary of your sales from the system itself (monthly average, trend, refunds, payment methods), financing partners with their first conditions, and a request that reaches the partner you choose with your consent — the decision and terms stay with the partner.

Connect Mizan to your systems with secure keys, rate limits and a request log.

Hundreds of permissions in ready groups — each person sees only their part.

Room plans and pieces from real boards — paint, shaping, corner units and AI layout ideas.

Cut lists, sheet layouts with the least waste, CNC and laser files, and 1:1 cardboard patterns.

Buyers turn your design in 3D, and your showcase is a full store with online checkout.

Photograph a paper sketch and the AI turns it into a sized design — or trace over it yourself.

A design becomes a priced product, materials leave stock, and deposits get receipts.

Students, teachers, groups and timetables, attendance, and subscriptions opened at the till.

Live classes with waiting rooms and automatic attendance, and a recorded library for paying students.

A «⏺ Record» button in live sessions and in driver and support calls — the file is saved on your own device only, and everyone in the call is told.

Tests that mark themselves, with results for students and parents.

Upload the syllabus book once and split it into units and lessons; AI questions come from a lesson's pages with no re-upload, and students open it from their portal if you allow it.

Every question is filed under its lesson: random papers per lesson, how far each group is through the book, and the lessons each student is weak in, with a remedial paper in one click.

Students ask about a lesson or ask for a summary, flashcards or a practice quiz — answered from the lesson's own pages, with the page number.

Each student and parent has a page: timetable, attendance, invoices and notices.

Every ticket on one screen by status, priority and category, with search, filters and paging, and a ticket holding the whole thread with replies and replies to replies — plus internal notes only the team can see.

Your customer opens a ticket from a page in your name, colour and logo without an account, attaches photos and files, and follows and answers it from the same page.

A target in hours or an end date — from the priority on its own or set by hand — with a progress bar showing what is left, and late tickets standing out.

Assign a ticket to someone, or let Mizan give it to whoever is carrying the least. Put colleagues on CC, on the watcher list or down as owners — and each of them is emailed with every update.

Every notification goes out through your own server — your SMTP or Microsoft 365 with your own Entra app — so the customer gets the reply from you. Each desk has its own settings, so one desk's outage never stops another's.

Articles with categories and drafts and a «was this helpful?» from readers — and the AI assistant turns a solved ticket into an article in one click.

It picks the category and priority on its own, summarises a long thread, drafts the reply, spots duplicate tickets before they are opened, and writes a report of trends, team workload and bottlenecks — all on your own AI quota, and logged.

You decide what your customer is asked: switch off what you do not need, make what matters required, rename any field in your own words — and add your own (an order number, a serial, a branch, a dropdown, a date). What they write shows inside the ticket for your team.

Each desk sets its own branding, mail, single sign-on, staff and their permissions, categories and response targets — without coming back to us.

Counts of open, closed and overdue and the average reply time, an audit trail of every change with who made it and when, and ticket export to Excel or PDF.

Support in Arabic and English, a human when you need one, calls and booked meetings.